Terms and Conditions
1. Introduction and Acceptance
1.1 These Terms and Conditions of Use ("Terms") govern your access to and use of the website at salesorder.m2ai.io (the "Website") and any related services, including sales order processing functionalities, provided by IRJ.io Ltd (trading as M2North), a company registered in England and Wales with company number 9896416 and registered office at 269 Farnborough Road, Farnborough, Hampshire, United Kingdom, GU14 7LY.
1.2 By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, you must not use the Website or Services.
1.3 We may update these Terms from time to time. We will notify you of material changes via email or a notice on the Website at least 30 days in advance, where practicable. Continued use after changes constitutes acceptance.
1.4 Definitions:
"Content" means all text, images, software, and other materials on the Website.
"Services" means any sales order processing or related functionalities provided via the Website.
"User" or "you" means any person or entity accessing the Website or Services.
2. Use of Content
2.1 You may view, download, and print Content from the Website solely for your internal, non-commercial informational purposes, provided you do not modify or alter it in any way.
2.2 You must not republish, distribute, create derivative works from, or otherwise exploit the Content without our prior written consent. This includes scraping, data mining, or using automated tools to access Content.
2.3 All trademarks, logos, and proprietary graphics are our property or licensed to us. You must not use them without our express written permission. No licence or ownership rights are granted except as explicitly stated. Unauthorized use revokes any permissions granted.
3. Links
3.1 The Website may contain links to third-party websites not controlled by us. We are not responsible for their content, accuracy, or practices.
3.2 Linking does not imply endorsement or affiliation. We disclaim liability for any loss or damage arising from your use of third-party websites.
3.3 We recommend reviewing the terms and privacy policies of any third-party sites before use, as they may differ from ours.
4. Feedback and Email Communications
4.1 By submitting feedback, comments, or other communications to us, you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, and publish such submissions for any purpose, including improving our Services. You warrant that your submissions do not infringe third-party rights.
4.2 Any personal data submitted via feedback or email will be processed in accordance with our Privacy Policy [insert link to policy] and the UK General Data Protection Regulation (UK GDPR). By submitting, you consent to such processing.
5. User Accounts and Services
5.1 To access certain Services, you may need to create an account. You must provide accurate information and keep your credentials secure. You are responsible for all activities under your account.
5.2 Services are intended for business use unless otherwise stated. We reserve the right to suspend or terminate access for misuse, including but not limited to unauthorized access, fraudulent activity, or violation of these Terms.
6. Payments and Subscriptions
6.1 Fees for Services, if applicable, are as stated on the Website or in a separate agreement. Payments are due monthly in advance and are non-refundable except as required by law.
6.2 We may change fees with 30 days' notice via email or the Website. Late payments accrue interest at 4% above the Bank of England base rate.
6.3 If you are a consumer, your statutory rights to refunds under the Consumer Rights Act 2015 are not affected.
7. Data Protection
7.1 We process personal data in accordance with our Privacy Policy [insert link] and the UK GDPR. You agree to comply with data protection laws when using the Services, including ensuring any personal data you submit is lawful and authorized.
8. Warranties and Limitation of Liability
8.1 The Website and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Website or Services will be uninterrupted, error-free, or free from viruses.
8.2 To the fullest extent permitted by law, we, our employees, and agents shall not be liable for any indirect, consequential, special, or punitive damages arising from your use of the Website or Services, including loss of data, profits, or business interruption. Our total liability for any claim shall not exceed £100.
8.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law, including the Unfair Contract Terms Act 1977
8.4 If you are a consumer, your statutory rights under the Consumer Rights Act 2015 are not affected.
9. Termination
9.1 We may terminate these Terms or your access to the Website or Services immediately for breach, including non-payment or misuse, or with 30 days' notice for any reason.
9.2 Upon termination, you must cease using the Website and Services and destroy any Content in your possession. Sections 2, 4, 7, 8, 9, 11, and 12 survive termination.
10. Force Majeure
10.1 Neither party shall be liable for delays or failures due to events beyond reasonable control, including acts of God, war, strikes, or pandemics, provided reasonable efforts are made to mitigate the impact.
11. Governing Law and Jurisdiction
11.1 These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.